Possible Problem | Possible Cause | Solutions |
The appliance does not operate. |
Not plugged in. | Ensure the appliance is plugged in and the power outlet has power. |
The appliance is turned off. | Turn on the appliance. | |
The circuit breaker tripped or has a blown fuse. | Replace the broken fuse or reset the breaker. | |
Sabbath mode may be enabled. |
See the Operating Your Appliance section and verify if Sabbath mode is disabled. | |
The appliance is not cold enough. |
Temperature control setting is too high. | Adjust the set temperature. |
External environment may require a higher setting. | Keep the appliance away from sunshine or other heat sources. | |
The drawer is opened too frequently or for long periods of time. |
Close the drawer tightly and do not open the drawer too frequently or for a long period of time. |
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The drawer gasket is not sealed properly. | Ensure the drawer gasket is not loose. | |
Demonstration mode may be enabled. |
See the Operating Your Appliance section and verify if Demonstration mode is disabled. | |
The cooler does not have sufficient ventilation. | Read and follow the “Installation Clearance Requirements” in the Installation Instructions section. | |
The cooler has restricted air flow due to too much storage. | Open space in the cabinet to allow air flow. | |
The appliance turns on and off frequently. |
The room temperature is hotter than normal. | Run the refrigerator at the appropriate ambient temperature. |
The drawer gasket is not sealed properly. | Ensure the drawer gasket is not loose. | |
The drawer is opened too frequently or for long periods of time. |
Close the drawer tightly and do not open the drawer too frequently or for a long period of time. |
|
The cooler does not have sufficient ventilation. | Read and follow the “Installation Clearance Requirements” in the Installation Instructions section. | |
The drawer is not closed completely |
Make sure the drawer is completely closed. |
Possible Problem | Possible Cause | Solutions |
The body of the appliance is electrified. |
The unit is not properly grounded. |
Contact your local electrician to test your electrical grounding system. |
Frost is forming in the appliance. |
The environment is too humid. | The unit uses an ‘auto-defrost’ system, under certain conditions, manual defrosting may be required. If frost builds up, you can try running the refrigerator on a warmer temperature setting, minimizing the number of times you open the drawer or unplugging the unit to allow the frost to melt. |
The ambient temperature is too low. | ||
The drawer is being opened too frequently. |
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The appliance makes too much noise. |
The rattling noise may come from the flow of the refrigerant, which is normal. As each cycle ends, you may hear gurgling sounds caused by the flow of refrigerant in the appliance. |
It is normal that as each cooling cycle ends, you may hearing ratting or gurgling sounds caused by the flow of refrigerant in the appliance. The high efficiency compressor may make a pulsating or high pitched sound. |
Contraction and expansion of the inside walls may cause popping and cracking noises. |
Some popping or cracking noises are normal. They are caused by expansion and contraction of the inside walls due to temperature changes. | |
The unit is not level or is touching another appliance. |
Check to make sure the cooler is level and that it is non in contact with another appliance or furniture. | |
The drawer will not close properly. |
The appliance is not level. | Make sure the appliance is on a level surface. |
The drawer gasket is not installed correctly. |
Make sure the drawer gasket is properly installed. |
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The gasket is dirty. | Clean the drawer gasket. | |
The shelves are out of position. | Install the shelves correctly. |
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