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For specific warranty information on your Zephyr range hood or cooler, please consult your product user manual, or submit a request to get in touch with a Zephyr Customer Care Representative.

How To File A Warranty Claim

There are a few steps you need to complete to file a warranty claim:

1. Please provide us with your contact information by creating a new account on our Parts & Accessories Store: Create An Account
2. Once you've created an account, register your product with your Zephyr product's serial number and model number: Register Your Product
   • Please note, to find your serial and model number, visit the following page: Find Your Part
3. Review warranty dates for your specific model on the My Account Dashboard page which is accessible from the dropdown menu My Account at the top of the site: My Account Dashboard
   • Click on My Products on the lefthand sidebar: My Products
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4. Once the product is registered, please fill out a request form:  Submit A Request
5. Please provide all detailed information regarding your Zephyr product's specific issues. 

Zephyr Range Hood & Presrv™ Warranty Coverage

The following section includes general information on various Zephyr warranties according to product type. Please note, for the product model numbers shown below, “x” is a placeholder for a letter or number.

Range Hoods

10 Years Non-Consumable Parts*, 1 Year Labor Includes:

Core Collection: AK21, AK25, AK65, AK80, AK81

Professional Collection: AK82, AK83

3 Years Non-Consumable Parts*, 1 Year Labor Includes:

Designer Collection: COK-ExxBX, CTP-ExxBX

Core Collection: AK11, AK12, AK71, AK80-ES, AK84, AK85, AK90, AK91, AK92, AK94, AK95, ZAN, ZAZ, ZGE, ZLC, ZLU, ZMD, ZMI, ZML, ZMO, ZNA, ZOM, ZPI, ZPY, ZRG, ZRM, ZRO, ZRE, ZRV, ZSA, ZSI, ZSI-ES, ZSL, ZSP, ZVE, ZVO, ZVN

Professional Collection: AK70xxCS, AK75xxCS, AK73, AK74, AK76, AK77, AK78, AK93, AK98, ZRP

2 Year Non-Consumable Parts*, 1 Year Labor Includes:

Designer Collection: DAP, DHZ, DLA, DLI, DME, DVL, DVS

Core Collection: DD1

1 Year Non- Consumable Parts*, 1 Year Labor Includes:

Designer Collection: ALU

Presrv™ Wine & Beverage Coolers Purchased On January 1, 2023 Or After

5 Years Non-Consumable Compressor*, 2 Years Non-Consumable Parts, 2 Year Labor Includes:

Presrv™: PRB15C01BG, PRB24C01AG-ADA, PRB24C01AS-ADA, PRB24C01AS-OD, PRB24C01CBSG, PRB24C01CG, PRB24C01CPG, PRB24F01AG, PRKB24C01AG, PRKB24C01AS-OD, PRPB24C01AG, PRPW24C02AG, PRR24C01AS-OD, PRW15C01BG, PRW24C01CG, PRW24C02AG-ADA, PRW24C02CBSG, PRW24C02CG, PRW24C02CPG, PRW24C32CG, PRW24F01BG, PRW24F02BG, PRW24C32CG, PRWB24C32CG

Please note, Presrv™ Wine & Beverage Coolers purchased before January 1, 2023 are only eligible for a 1-year labor warranty.

*Examples of consumable parts are fluorescent, halogen and incandescent light bulbs, filters and fuses. LED light bulbs are included under the parts warranty. 

Please review your range hood user manual to find full terms and conditions. Warranty coverage is subject to change without notice. To find warranty information about Zephyr parts and accessories, visit our Parts & Accessories Store.